# Pricing — Basketly

Source: https://basketly.io/en/pricing (English, USD) and https://basketly.io/cennik (Polish, PLN).
All prices are net (VAT or sales tax added). Annual billing = 10 × the monthly price (two months free). The Free plan has every feature except AI agents (MCP) and the public API, up to 100 orders a month, no credit card and no time limit.
Every plan includes every feature except one: AI agents (the MCP server, connecting an assistant with "Connect") and the public API (REST /api/v1, API keys, API webhooks) are included from the Growth plan up (Growth, Agency, Custom). Otherwise plans differ by the monthly number of orders (and the level of support). Organisations, users and Meta ad accounts are unlimited on every plan.
AI agents and API trial on Free and Start: every account owner gets 5 days from creating the account (accounts created earlier: 5 days from 21 October 2026). After the trial the API answers HTTP 402 with error code plan_required, connected assistants get that message instead of data, new API keys cannot be created and API webhooks are not delivered. Choosing Growth or higher in Plan & billing restores it at once; existing keys and connections work again.
Value metric: orders per calendar month (Warsaw time): the first purchase of each order from a non-Meta source (Shoper or another shop, Google Sheets, the API) across all organisations the billing owner owns, in one shared pool. Other statuses, duplicates rejected by deduplication and deliveries to Meta do not count.
Overage: nothing is charged automatically; the owner gets an email at 80% and 100% of the limit. Once over the limit, the owner has 7 days to pick a plan that covers the month; after that, access to the panel is suspended until a plan is paid, while orders, sends to Meta and automations keep running. Once over a limit there is no way back to Free or a smaller plan.
Changing plans: Start, Growth and Agency are chosen and switched in the app (Plan & billing, Stripe), effective at once with a prorated difference; the Custom plan is agreed with us.
SMS messages are billed by your own SMS provider (SMSAPI, Twilio, an HTTP gateway, or your own phone plan via smsportal.app). Meta does not charge for the Conversions API.

## Partner discount
- BooksyAudit customers (https://booksyaudit.pl, Booksy profile audits for Polish beauty salons): a customer with a paid BooksyAudit order activates Basketly from the BooksyAudit panel with one click ("Aktywuj Basketly z rabatem 30%"); any paid plan (Start, Growth, Agency) chosen within 365 days of activation is 30% cheaper for the first 12 months, monthly or annual, applied automatically at checkout. The Free plan stays free. Details: https://basketly.io/cennik#booksyaudit

## Free (Darmowy)
- Price: 0 PLN / month (app in Polish) or $0 / month (app in English), net
- Every feature except AI agents and the API. No card, no time limit.
- Orders per month: 100
- Organisations (businesses), users, Meta ad accounts: unlimited
- Orders and products from Shoper, 24 months of history, Google Sheets, API: yes
- Server-side purchases to Meta, GA4, TikTok, Pinterest, ChatGPT Ads, Klaviyo, Google Ads and Microsoft Ads, deduplication, hashing, test mode: yes
- Purchase balance and self-check: yes
- Product feeds: automatic fixes, rules, flows, Google / Meta XML, Ceneo, CSV, ChatGPT (OpenAI) CSV: yes
- Product diagnosis against Google Merchant Center and the Meta catalogue, product statistics: yes
- Image templates for catalogue ads, import from Figma: yes
- Client list with purchases, segments, Meta audiences, retention: yes
- Owner, tasks, “My tasks”, roles and team: yes
- Automations: paid order, customer stopped buying, shop alert; e-mail, SMS, webhooks, tasks: yes
- Public API and an MCP server for AI agents (Claude, ChatGPT, Cursor, n8n): no
- Sales report with MER and a Monday e-mail: yes
- All channels: Meta, Google Ads, Microsoft Ads, TikTok, Pinterest and ChatGPT Ads next to the shop, blended MER, costs outside ad platforms: yes
- Campaign report: spend, purchases, ROAS, shop revenue, products in ads, CSV: yes
- Creative analytics: yes
- All-clients overview: yes
- Help: e-mail
- Data processing agreement (DPA): yes

## Start
- Price: 149 PLN / month (app in Polish) or $39 / month (app in English), net
- Annual: 1490 PLN or $390 per year
- One shop with a steady flow of orders.
- Orders per month: 1,000
- Organisations (businesses), users, Meta ad accounts: unlimited
- Orders and products from Shoper, 24 months of history, Google Sheets, API: yes
- Server-side purchases to Meta, GA4, TikTok, Pinterest, ChatGPT Ads, Klaviyo, Google Ads and Microsoft Ads, deduplication, hashing, test mode: yes
- Purchase balance and self-check: yes
- Product feeds: automatic fixes, rules, flows, Google / Meta XML, Ceneo, CSV, ChatGPT (OpenAI) CSV: yes
- Product diagnosis against Google Merchant Center and the Meta catalogue, product statistics: yes
- Image templates for catalogue ads, import from Figma: yes
- Client list with purchases, segments, Meta audiences, retention: yes
- Owner, tasks, “My tasks”, roles and team: yes
- Automations: paid order, customer stopped buying, shop alert; e-mail, SMS, webhooks, tasks: yes
- Public API and an MCP server for AI agents (Claude, ChatGPT, Cursor, n8n): no
- Sales report with MER and a Monday e-mail: yes
- All channels: Meta, Google Ads, Microsoft Ads, TikTok, Pinterest and ChatGPT Ads next to the shop, blended MER, costs outside ad platforms: yes
- Campaign report: spend, purchases, ROAS, shop revenue, products in ads, CSV: yes
- Creative analytics: yes
- All-clients overview: yes
- Help: e-mail
- Data processing agreement (DPA): yes

## Growth (Rozwój)
- Price: 349 PLN / month (app in Polish) or $89 / month (app in English), net
- Annual: 3490 PLN or $890 per year
- A growing shop, or several shops and brands.
- Orders per month: 5,000
- Organisations (businesses), users, Meta ad accounts: unlimited
- Orders and products from Shoper, 24 months of history, Google Sheets, API: yes
- Server-side purchases to Meta, GA4, TikTok, Pinterest, ChatGPT Ads, Klaviyo, Google Ads and Microsoft Ads, deduplication, hashing, test mode: yes
- Purchase balance and self-check: yes
- Product feeds: automatic fixes, rules, flows, Google / Meta XML, Ceneo, CSV, ChatGPT (OpenAI) CSV: yes
- Product diagnosis against Google Merchant Center and the Meta catalogue, product statistics: yes
- Image templates for catalogue ads, import from Figma: yes
- Client list with purchases, segments, Meta audiences, retention: yes
- Owner, tasks, “My tasks”, roles and team: yes
- Automations: paid order, customer stopped buying, shop alert; e-mail, SMS, webhooks, tasks: yes
- Public API and an MCP server for AI agents (Claude, ChatGPT, Cursor, n8n): yes
- Sales report with MER and a Monday e-mail: yes
- All channels: Meta, Google Ads, Microsoft Ads, TikTok, Pinterest and ChatGPT Ads next to the shop, blended MER, costs outside ad platforms: yes
- Campaign report: spend, purchases, ROAS, shop revenue, products in ads, CSV: yes
- Creative analytics: yes
- All-clients overview: yes
- Help: e-mail, priority
- Data processing agreement (DPA): yes

## Agency (Agencja)
- Price: 899 PLN / month (app in Polish) or $229 / month (app in English), net
- Annual: 8990 PLN or $2290 per year
- Agencies and networks with many client shops in one shared order pool.
- Orders per month: 25,000
- Organisations (businesses), users, Meta ad accounts: unlimited
- Orders and products from Shoper, 24 months of history, Google Sheets, API: yes
- Server-side purchases to Meta, GA4, TikTok, Pinterest, ChatGPT Ads, Klaviyo, Google Ads and Microsoft Ads, deduplication, hashing, test mode: yes
- Purchase balance and self-check: yes
- Product feeds: automatic fixes, rules, flows, Google / Meta XML, Ceneo, CSV, ChatGPT (OpenAI) CSV: yes
- Product diagnosis against Google Merchant Center and the Meta catalogue, product statistics: yes
- Image templates for catalogue ads, import from Figma: yes
- Client list with purchases, segments, Meta audiences, retention: yes
- Owner, tasks, “My tasks”, roles and team: yes
- Automations: paid order, customer stopped buying, shop alert; e-mail, SMS, webhooks, tasks: yes
- Public API and an MCP server for AI agents (Claude, ChatGPT, Cursor, n8n): yes
- Sales report with MER and a Monday e-mail: yes
- All channels: Meta, Google Ads, Microsoft Ads, TikTok, Pinterest and ChatGPT Ads next to the shop, blended MER, costs outside ad platforms: yes
- Campaign report: spend, purchases, ROAS, shop revenue, products in ads, CSV: yes
- Creative analytics: yes
- All-clients overview: yes
- Help: priority + onboarding call
- Data processing agreement (DPA): yes

## Custom (Indywidualny)
- Price: from 2500 PLN / month (app in Polish) or from $649 / month (app in English), net
- High volume, an SLA, custom DPA terms or self-hosting.
- Orders per month: by agreement
- Organisations (businesses), users, Meta ad accounts: unlimited
- Orders and products from Shoper, 24 months of history, Google Sheets, API: yes
- Server-side purchases to Meta, GA4, TikTok, Pinterest, ChatGPT Ads, Klaviyo, Google Ads and Microsoft Ads, deduplication, hashing, test mode: yes
- Purchase balance and self-check: yes
- Product feeds: automatic fixes, rules, flows, Google / Meta XML, Ceneo, CSV, ChatGPT (OpenAI) CSV: yes
- Product diagnosis against Google Merchant Center and the Meta catalogue, product statistics: yes
- Image templates for catalogue ads, import from Figma: yes
- Client list with purchases, segments, Meta audiences, retention: yes
- Owner, tasks, “My tasks”, roles and team: yes
- Automations: paid order, customer stopped buying, shop alert; e-mail, SMS, webhooks, tasks: yes
- Public API and an MCP server for AI agents (Claude, ChatGPT, Cursor, n8n): yes
- Sales report with MER and a Monday e-mail: yes
- All channels: Meta, Google Ads, Microsoft Ads, TikTok, Pinterest and ChatGPT Ads next to the shop, blended MER, costs outside ad platforms: yes
- Campaign report: spend, purchases, ROAS, shop revenue, products in ads, CSV: yes
- Creative analytics: yes
- All-clients overview: yes
- Help: SLA, self-hosting, custom DPA terms
- Data processing agreement (DPA): yes, negotiable terms
